topic Re: Is there somewhere to go for priority (fee for service) support? in Kinetis Microcontrollers https://community.nxp.com/t5/Kinetis-Microcontrollers/Is-there-somewhere-to-go-for-priority-fee-for-service-support/m-p/237270#M5561 <HTML><HEAD></HEAD><BODY><P>Hi</P><P></P><P>You can search the Freescale Connect Partner directory to find companies specialised in helping:</P><P><A href="http://www.freescale.com/webapp/connect/memberDirSearch.sp" title="http://www.freescale.com/webapp/connect/memberDirSearch.sp">Member Directory Search</A></P><P></P><P>Regards</P><P></P><P>Mark</P></BODY></HTML> Sun, 16 Feb 2014 15:03:54 GMT mjbcswitzerland 2014-02-16T15:03:54Z Is there somewhere to go for priority (fee for service) support? https://community.nxp.com/t5/Kinetis-Microcontrollers/Is-there-somewhere-to-go-for-priority-fee-for-service-support/m-p/237269#M5560 <HTML><HEAD></HEAD><BODY><P>I have waited patiently (4 months) for support on my service request.&nbsp; In that time I have tested with different boards and tried many different work arounds.&nbsp; I am defeated.&nbsp; I have spent approximately 70 hours&nbsp; (really almost 2 man weeks) reading every forum article on the internet I could find just to put a Kinetis microcontroller (K10DX64LHV7) into (and out of) sleep mode.&nbsp; Don't get me wrong.&nbsp; I am pretty sure that it is my mistake somewhere.&nbsp; There probably some "oh so obvious" jiggery-whatsit that forgot to flip on or off.&nbsp;&nbsp; But whatever the problem is, it is pretty clear at this point that I will never find it on my own.&nbsp; </P><P></P><P>Alas I am now at a production deadline and I need an answer.&nbsp; We don't have time to redesign the whole board with a different micro controller.&nbsp;&nbsp; What we need is some way to put a K10 into LLS (preferably less than 200uA IDD) and some way to reliably wake it on an interrupt (either the PIN interupts or with the LPTMR).&nbsp;&nbsp; If someone is willing to recommend someone that knows the ins and outs of these chips and is willing to work with us for a fee, please respond to this post.</P><P></P><P>We are currently developing with the Keil uVision IDE if that matters at all.</P><P></P><P></P><P>Thanks,</P><P>Derik DeVecchio</P></BODY></HTML> Sat, 15 Feb 2014 02:21:03 GMT https://community.nxp.com/t5/Kinetis-Microcontrollers/Is-there-somewhere-to-go-for-priority-fee-for-service-support/m-p/237269#M5560 derikdevecchio 2014-02-15T02:21:03Z Re: Is there somewhere to go for priority (fee for service) support? https://community.nxp.com/t5/Kinetis-Microcontrollers/Is-there-somewhere-to-go-for-priority-fee-for-service-support/m-p/237270#M5561 <HTML><HEAD></HEAD><BODY><P>Hi</P><P></P><P>You can search the Freescale Connect Partner directory to find companies specialised in helping:</P><P><A href="http://www.freescale.com/webapp/connect/memberDirSearch.sp" title="http://www.freescale.com/webapp/connect/memberDirSearch.sp">Member Directory Search</A></P><P></P><P>Regards</P><P></P><P>Mark</P></BODY></HTML> Sun, 16 Feb 2014 15:03:54 GMT https://community.nxp.com/t5/Kinetis-Microcontrollers/Is-there-somewhere-to-go-for-priority-fee-for-service-support/m-p/237270#M5561 mjbcswitzerland 2014-02-16T15:03:54Z Re: Is there somewhere to go for priority (fee for service) support? https://community.nxp.com/t5/Kinetis-Microcontrollers/Is-there-somewhere-to-go-for-priority-fee-for-service-support/m-p/237271#M5562 <HTML><HEAD></HEAD><BODY><P>Hi Derik,</P><P></P><P>Please check feedback at your thread <A _jive_internal="true" href="https://community.nxp.com/thread/319528">&lt;Port interrupts from LLS (AN4503) don't wake Kinetis&gt;</A> about LLS wake up issue.</P><P>Thank you for your attention.</P><P></P><P>Best regards,</P><P>Ma Hui</P></BODY></HTML> Tue, 18 Feb 2014 03:27:44 GMT https://community.nxp.com/t5/Kinetis-Microcontrollers/Is-there-somewhere-to-go-for-priority-fee-for-service-support/m-p/237271#M5562 Hui_Ma 2014-02-18T03:27:44Z