topic Re: Need support from community.freescale.com in i.MX Processors

Need support from community.freescale.com

aravinthkumarja — Sat, 19 Mar 2016 13:25:29 GMT

Hi all,

Last two days i post some question and also replied to some others question. But my point not increased, Can you check what the issue.?freescalebucktracking freescalesupporteinfochips Dave_SC NXP Community

Re: Need support from community.freescale.com

Yuri — Mon, 21 Mar 2016 02:07:34 GMT

karinavalencia

Looks like, this is for Community administrator.

Have a great day,
Yuri

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Re: Need support from community.freescale.com

aravinthkumarja — Mon, 21 Mar 2016 06:22:01 GMT

Hi Yuri Muhin,

How can i talk to her(Karina Valencia Aguilar) directly. I unable to send message privately to her.

Regards,

Aravinth

Re: Need support from community.freescale.com

Yuri — Mon, 21 Mar 2016 06:31:04 GMT

Hi,

I sent message to Community administrator and - hope soon - they contact You.

Regards,

Yuri.

Re: Need support from community.freescale.com

aravinthkumarja — Mon, 21 Mar 2016 07:26:20 GMT

Thank you very much Yuri.

Regards,

Aravinth

Re: Need support from community.freescale.com

karina_valencia — Tue, 22 Mar 2016 16:37:52 GMT

aravinthkumarjayaprakasam, I am adding dianatorres who can explain you the issue we have now with the points.

Re: Need support from community.freescale.com

dianatorres — Tue, 22 Mar 2016 16:52:56 GMT

Hello aravinthkumarjayaprakasam

We recently changed from Status Level Points to Reward Points in our community and for some reason we are experiencing a few issues with the points, I have opened a case in Jive, the support team is now working to fix these issues and we hope all this gets resolved soon.

Sorry for any inconvenience this might cause, I will keep you posted once I get a resolution.

Best regards,

Diana Torres

Enterprise Community Manager

Re: Need support from community.freescale.com

aravinthkumarja — Wed, 23 Mar 2016 05:35:30 GMT

Thanks for response dianatorres.

When post any queries the point will increase but every reply have 1 point, but that point will not increase. Can you check that also.

Regards,

Aravinth

Re: Need support from community.freescale.com

aravinthkumarja — Wed, 23 Mar 2016 05:40:20 GMT

Thanks Karina Valencia Aguilar for your help.:smileyhappy:

Regards,

Aravinth