eIQ Portal crashes on windows 11

alberto_alvarez — Wed, 08 Dec 2021 19:57:07 GMT

Hi,

I was trying to do some training using eIQ Portal v2.2.14 on Windows 11 but every time I try to start the training process I get this error:

Server encountered error: TypeError: network error

Are there compatibility issues between Windows 11 and eIQ Toolkit software? I was not able to fix this.

I also share the main.log that I get with this problem. I am using CUDA and cuDNN on my setup.

Thanks!!

Alberto Alvarez

Re: eIQ Portal crashes on windows 11

alberto_alvarez — Thu, 09 Dec 2021 22:36:28 GMT

Hi,

The problem is solved. eIQ Toolkit is compatible with Windows 11. I thought that the problem was directly caused by eIQ Portal, but I was wrong.

Downgrading cuDNN from v8.3.0 to v8.2.4 solved the problem. I am using CUDA 11.5.

Thanks!