topic Re: License generation quantity exceeded in Software Licensing

License generation quantity exceeded

d_li — Tue, 02 Feb 2016 15:14:40 GMT

I should be able to generate a license, but the system is not letting me. Thanks,

-David

Re: License generation quantity exceeded

trytohelp — Wed, 03 Feb 2016 15:23:58 GMT

Hi David,

I met the problem last week and reported it to the license team.

Please can you submit your case into the new system, please follow below steps:

1) Go to http://www.nxp.com/support/sales-and-support:SUPPORTHOME.

2) On the bottom of the page under Submit New Issues, click Hardware & Software.

3) Register with your business email to access NXP technical online support.

4) A verification email will be sent to your account. Click the link embedded in that email to verify your access.

5) On the NXP online support page, select Contact Support from the top menu and click “submit a new case” to start the process.

Have a great day,
Pascal
NXP Technical Support

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Re: License generation quantity exceeded

TomasPaez — Thu, 04 Feb 2016 18:28:04 GMT

Hi ,

System was reviewed and fixed to avoid this error message. Let us know if you see any detail related to this case.

Thank you.

Re: License generation quantity exceeded

trytohelp — Fri, 05 Feb 2016 08:28:38 GMT

Hi David,

The problem has been solved.

I was able to generate the license file.

Have a great day,
Pascal
NXP Technical Support