topic Re: Nothing shows in license list in Software Licensing

Nothing shows in license list

deanhansen — Tue, 16 Feb 2016 20:45:48 GMT

From the product information page

1. I have downloaded "CodeWarrior for MCU Basic Edition"

2. Order history shows Order ID of package

I am assuming that "License List" will allow me to create license file; however, I get

Sorry, no licenses were found that matched your search

after attempted entering the Order Id and variations of (short and with line number).

So how do I get a license file

Also, have purchased the dongle, so that needs consideration as well.

Re: Nothing shows in license list

ZhangJennie — Wed, 17 Feb 2016 07:05:58 GMT

Hi,

I just checked my account. I can see below under my "license list"

if you see nothing under your account, because it involves private asset, I suggest you summit a case to nxp support team.

please follow below steps:
1) Go to http://www.nxp.com/support/sales-and-support:SUPPORTHOME.
2) On the bottom of the page under Submit New Issues, click Hardware & Software.
3) Register with your business email to access NXP technical online support.
4) A verification email will be sent to your account. Click the link embedded in that email to verify your access.
5) On the NXP online support page, select Contact Support from the top menu and click “submit a new case” to start the process.

can this help you?

Have a great day,
Jennie Zhang

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Re: Nothing shows in license list

trytohelp — Wed, 17 Feb 2016 07:40:42 GMT

Hi Dean,

In addition to Jennie's answer ...

The "License List" contains the licenses you've already downloaded via your account.

If you want to generate a license file associated to a registration, you can access it via the "Order History".

This dialog will list all registrations associated to your account.

Click on right registration to download the license file needed.

You can refer to the doc:

Cannot Re-host a license - License Lists is empty (valid to generate a license file associated to a registration too).

Have a great day,
Pascal
NXP Technical Support