topic Problems renewing my CW floating license in Software Licensing https://community.nxp.com/t5/Software-Licensing/Problems-renewing-my-CW-floating-license/m-p/1022146#M1747 <HTML><HEAD></HEAD><BODY><H1>Hello,</H1><DIV><P>&nbsp;</P><DIV><SPAN lang="en"><SPAN title="">My company's research center is moving and trying to renew my floating license.</SPAN></SPAN></DIV><DIV><SPAN style="display: none;"><BR /></SPAN></DIV><P>The problem appears when I try to return my old license,&nbsp;to generate a new one. (Server IP is changed!!)</P><P>The message is <STRONG>“The maximum number of return is reached, contact your product vendor if you need help”.</STRONG></P><P></P><P>What I’m doing wrong? Are there any problem in my account?</P><P><SPAN lang="en"><SPAN title=""></SPAN></SPAN></P><P><SPAN lang="en"><SPAN title=""></SPAN></SPAN><SPAN lang="en"><SPAN title="">I have already contacted support service with the information below, but my development schedule is too urgent for help.<BR /></SPAN></SPAN></P><P><SPAN>&nbsp;</SPAN>&nbsp;&nbsp;&nbsp;&nbsp;- Reference ID: Software549111</P><P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;- <A style="color: #3d9ce7; text-transform: none; text-indent: 0px; letter-spacing: normal; font-family: Arial, sans-serif; font-size: 18px; font-style: normal; font-weight: 400; text-decoration: none; word-spacing: 0px; white-space: normal; position: relative; box-sizing: border-box; orphans: 2; widows: 2; background-color: #ffffff; font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px;">Case 00250666</A></P><P></P><P>I need it in my job everyday. Please, let me know if you could help me or give me an email address where I find help.</P><DIV></DIV><P>Thank you in advance for your attention.</P><P></P><P>Best regards. HeeSung Lee</P></DIV></BODY></HTML> Mon, 09 Dec 2019 07:26:28 GMT lhs1015 2019-12-09T07:26:28Z Problems renewing my CW floating license https://community.nxp.com/t5/Software-Licensing/Problems-renewing-my-CW-floating-license/m-p/1022146#M1747 <HTML><HEAD></HEAD><BODY><H1>Hello,</H1><DIV><P>&nbsp;</P><DIV><SPAN lang="en"><SPAN title="">My company's research center is moving and trying to renew my floating license.</SPAN></SPAN></DIV><DIV><SPAN style="display: none;"><BR /></SPAN></DIV><P>The problem appears when I try to return my old license,&nbsp;to generate a new one. (Server IP is changed!!)</P><P>The message is <STRONG>“The maximum number of return is reached, contact your product vendor if you need help”.</STRONG></P><P></P><P>What I’m doing wrong? Are there any problem in my account?</P><P><SPAN lang="en"><SPAN title=""></SPAN></SPAN></P><P><SPAN lang="en"><SPAN title=""></SPAN></SPAN><SPAN lang="en"><SPAN title="">I have already contacted support service with the information below, but my development schedule is too urgent for help.<BR /></SPAN></SPAN></P><P><SPAN>&nbsp;</SPAN>&nbsp;&nbsp;&nbsp;&nbsp;- Reference ID: Software549111</P><P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;- <A style="color: #3d9ce7; text-transform: none; text-indent: 0px; letter-spacing: normal; font-family: Arial, sans-serif; font-size: 18px; font-style: normal; font-weight: 400; text-decoration: none; word-spacing: 0px; white-space: normal; position: relative; box-sizing: border-box; orphans: 2; widows: 2; background-color: #ffffff; font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px;">Case 00250666</A></P><P></P><P>I need it in my job everyday. Please, let me know if you could help me or give me an email address where I find help.</P><DIV></DIV><P>Thank you in advance for your attention.</P><P></P><P>Best regards. HeeSung Lee</P></DIV></BODY></HTML> Mon, 09 Dec 2019 07:26:28 GMT https://community.nxp.com/t5/Software-Licensing/Problems-renewing-my-CW-floating-license/m-p/1022146#M1747 lhs1015 2019-12-09T07:26:28Z