topic Re: Cannot access Software Licensing and Support page in Software Licensing

Cannot access Software Licensing and Support page

Andrey — Wed, 19 Sep 2018 12:52:03 GMT

I've taken over for an employee that left some time ago. I've found the install disks for CW for Microcontrollers V6.3 and I've been able to update his NXP login with my credentials.

The problem I'm having is that when I try to access the Software Licensing and Support page, I get redirected back to my account page every time. I've tested this with Firefox and Chrome and tried clearing the cache.

Any ideas?

Thanks.

Tom

Re: Cannot access Software Licensing and Support page

jorge_plascencia — Fri, 12 Oct 2018 17:30:11 GMT

Please click on the link below to have the system generate an account for you on the Licensing server.

https://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=CWX-H08-PROED-EX

Regards,

Re: Cannot access Software Licensing and Support page

Andrey — Tue, 16 Oct 2018 19:36:57 GMT

Thanks Jorge! That worked.

Now, how do I transfer the license (for a CWP-PRO-NL) from the previous engineer (no longer with the company) to me?

Regards,

Re: Cannot access Software Licensing and Support page

jorge_plascencia — Fri, 26 Oct 2018 21:05:56 GMT

Please open a support ticket in the link below:

https://www.nxp.com/support/support:SUPPORTHOME