https://community.nxp.com/t5/Using-Our-Community/NXP-s-poor-technical-support/m-p/1837877#M733 <P>Hi,</P><P>Unfortunately, we get very poor support for technical questions about the products, either in the public forum or in private.</P><P>NXP engineers respond very late and their answers are very superficial.</P><P>We work with other flagship chip manufacturers and they are really quick to respond and their answers are solution oriented.</P><P>When we talk to colleagues in other companies who are using NXP products in other projects in the UK, they have the same problem with NXP. I and they think you are very inadequate in this regard compared to other companies you compete with in the sector.</P><P>Are you aware of this problem?<BR />Are you taking any steps to solve this problem?<BR />What different solutions do you propose for your customers who are experiencing this problem?</P><P>Thanks, Akif</P> Fri, 29 Mar 2024 10:29:31 GMT akift 2024-03-29T10:29:31Z https://community.nxp.com/t5/Using-Our-Community/NXP-s-poor-technical-support/m-p/1837877#M733 <P>Hi,</P><P>Unfortunately, we get very poor support for technical questions about the products, either in the public forum or in private.</P><P>NXP engineers respond very late and their answers are very superficial.</P><P>We work with other flagship chip manufacturers and they are really quick to respond and their answers are solution oriented.</P><P>When we talk to colleagues in other companies who are using NXP products in other projects in the UK, they have the same problem with NXP. I and they think you are very inadequate in this regard compared to other companies you compete with in the sector.</P><P>Are you aware of this problem?<BR />Are you taking any steps to solve this problem?<BR />What different solutions do you propose for your customers who are experiencing this problem?</P><P>Thanks, Akif</P> Fri, 29 Mar 2024 10:29:31 GMT https://community.nxp.com/t5/Using-Our-Community/NXP-s-poor-technical-support/m-p/1837877#M733 akift 2024-03-29T10:29:31Z