Can't log into Freescale from Firefox on Linux

TomE — Mon, 02 Sep 2013 07:20:21 GMT

I've been able to log into the Forums via the Freescale logon from both my Windows Laptop and my Linux Desktop, both from Firefox.

The Windows logon is still working, but the Firefox on Linux one now (and for the last week) gives me a blank screen after I click on "Login".

Has anything changed with this site? Does anyone know if anything has changed with Firefox?

I've searched this site for anyone else reporting a similar problem. Google couldn't find anything obvious,.

Thanks,

Tom

Re: Can't log into Freescale from Firefox on Linux

Paul_Kuhn — Wed, 04 Sep 2013 11:31:26 GMT

Tom,

Thanks for the post. We saw it and have been trying to recreate it without success. Can you provide some more detail on the version of Windows and Firefox? If anyone else is having a similar issue, details on your environment would be appreciated.

Thanks, Paul

Re: Can't log into Freescale from Firefox on Linux

TomE — Thu, 05 Sep 2013 12:19:25 GMT

The version of Windows is "Ubuntu Linux" :-).

Precise Pangolin 12.04 LTS and whatever the current Thunderbird version that goes with that distribution is.

I can't tell you the Firefox version tonight because the machine is at work, and I can't tell you from work as I can't log in. I'll find a way to EDIT this post tomorrow with the details.

(Edit) "Firefox 23.0 Mozilla Firefox for Ubuntu canonical - 1.0"

I went to log in with the Firefox Debug Console running, and strangely enough, it let me log in.

Tom

Re: Re: Can't log into Freescale from Firefox on Linux

TomE — Fri, 06 Sep 2013 00:01:33 GMT

FIXED IT!

The Web Site seemed to think I was in Korea! I couldn't even get to "www.freescale.com" as it would always give me a "404 Not Found":

[09:37:51.816] GET http://www.freescale.com/ [HTTP/1.0 302 Moved Temporarily 431ms]

[09:37:51.817] GET http://www.freescale.com/ [HTTP/1.0 302 Moved Temporarily 431ms]

[09:37:52.251] GET http://www.freescale.com/ko/ [HTTP/1.0 404 Not Found 304ms]

[09:37:52.252] GET http://www.freescale.com/ko/ [HTTP/1.0 404 Not Found 304ms]

[09:37:53.876] An unbalanced tree was written using document.write() causing data from the network to be reparsed. For more information https://developer.mozilla.org/en/Optimizing_Your_Pages_for_Speculative_Parsing @ http://www.freescale.com/ko/:21

[09:37:53.901] The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol. @ http://www.freescale.com/ko/

[09:37:54.256] GET http://fdc.freescale.com/dcsna6bpqoifwzzkbkpmprmyf_5x3f/dcs.gif?&dcsdat=1378424273887&dcssip=www.freescale.com&dcsuri=/files/abstract/help_page/PAGE_NOT_FOUND.html&WT.co_f=165.228.211.230.1257988392879932&WT.vt_sid=165.228.211.230.1257988392879932.1378422918334&WT.tz=10&WT.bh=9&WT.ul=en-US&WT.cd=24&WT.sr=1920x1200&WT.jo=Yes&WT.ti=Freescale%20Semiconductor%20-%20Page%20Not%20Found&WT.js=Yes&WT.jv=1.7&WT.ct=unknown&WT.bs=1717x760&WT.fi=Yes&WT.fv=10.1&WT.tv=8.0.3&WT.sp=@@SPLITVALUE@@&WT.vt_f_tlh=1378424259&sdc_version=2013_07_31_PROD

I was also getting the following from the Error Console when clicking on the "Login" button:

Timestamp: 06/09/13 09:22:37

Error: The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol.

Source File: https://www.freescale.com/security/secure/login.DefaultController.sp?c_sendBackUrl=/security/public/jsp/community/connectCommunity.jsp

Line: 0

Timestamp: 06/09/13 09:22:54

Warning: WARN addons.repository: Unknown type id when parsing addon: 5

Source File: resource://gre/modules/AddonRepository.jsm

Line: 1026

Timestamp: 06/09/13 09:22:54

Warning: WARN addons.repository: Unknown type id when parsing addon: 5

Source File: resource://gre/modules/AddonRepository.jsm

Line: 1026

Timestamp: 06/09/13 09:22:54

Warning: WARN addons.updates: Update manifest for {972ce4c6-7e08-4474-a285-3208198ce6fd} did not contain an updates property

Source File: resource://gre/modules/AddonUpdateChecker.jsm

Line: 312

versioncheck-bg.addons.mozilla.org : server does not support RFC 5746, see CVE-2009-3555

Timestamp: 06/09/13 09:22:55

Warning: WARN addons.updates: Update manifest for ubufox@ubuntu.com did not contain an updates property

Source File: resource://gre/modules/AddonUpdateChecker.jsm

Line: 312

The fix was to go into the Firefox "History", select one of the Freescale URLs, then say "forget this site". It wiped out ALL my browsing history for Freescale, and forgot my password cookie too. I can now get to the non-korean site and can log in.

Tom

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