https://community.nxp.com/t5/S32G/Fix-goldbox/m-p/1846106#M6635 <P>Hi,</P> <P>We understand that one of the micro-usb ports came off, is this correct? We are sorry for the problem you have run into.</P> <P>Under this specific channel, we cannot provide any rework of your board. If the port was already damaged prior to you receiving it, we can recommend trying to ask for a guarantee. If it was due to day-to-day use, we can recommend contacting any local electronics shop near to you, which you know is an established and a quality one, for them to help you soldered the missing port.</P> <P>Again, we do apologize.</P> <P>Please, let us know.</P> Fri, 12 Apr 2024 12:53:44 GMT Daniel-Aguirre 2024-04-12T12:53:44Z https://community.nxp.com/t5/S32G/Fix-goldbox/m-p/1845776#M6631 <P><SPAN>Hello</SPAN><BR /><SPAN>I am Song Minjun, a student of AESLAB at the <STRONG>Tech University of Korea</STRONG> in Korea.</SPAN></P><P><SPAN>Our lab purchased the gold box of nxp through a company called <A href="https://kr.mouser.com/nxp-semiconductors/" target="_blank'">Mouser Electronics</A> in Korea around September 2023.</SPAN></P><P><SPAN>However, while using the board, the micro 5-pin terminal came off.</SPAN></P><P><SPAN>So I want to fix this but I don't know what to do.</SPAN></P><P><SPAN>I'm contacting you because I received an answer that the company that purchased the board cannot be repaired because it is only a company that distributes boards.</SPAN></P> Fri, 12 Apr 2024 05:04:09 GMT https://community.nxp.com/t5/S32G/Fix-goldbox/m-p/1845776#M6631 minjun39 2024-04-12T05:04:09Z https://community.nxp.com/t5/S32G/Fix-goldbox/m-p/1846106#M6635 <P>Hi,</P> <P>We understand that one of the micro-usb ports came off, is this correct? We are sorry for the problem you have run into.</P> <P>Under this specific channel, we cannot provide any rework of your board. If the port was already damaged prior to you receiving it, we can recommend trying to ask for a guarantee. If it was due to day-to-day use, we can recommend contacting any local electronics shop near to you, which you know is an established and a quality one, for them to help you soldered the missing port.</P> <P>Again, we do apologize.</P> <P>Please, let us know.</P> Fri, 12 Apr 2024 12:53:44 GMT https://community.nxp.com/t5/S32G/Fix-goldbox/m-p/1846106#M6635 Daniel-Aguirre 2024-04-12T12:53:44Z