topic Re: GUI GUIDER 1.9.0 : create project error "download is failed" in GUI Guider

GUI GUIDER 1.9.0 : create project error "download is failed"

Loic128 — Tue, 18 Feb 2025 09:29:10 GMT

Hello,

When I try to create a project with GUI GUIDER (1.9.0 or 1.8.1) it finished with an error :

"Download is failed, please check your network"

Since I successed to login in GUI GUIDER, I don't think my network is the problem.

What could be the problem?

Thanks

Re: GUI GUIDER 1.9.0 : create project error "download is failed"

Harry_Zhang — Tue, 18 Feb 2025 10:25:47 GMT

Hi @Loic128

I tested the GUI GUider-1.9.0.

I can successfully create a project.

Please refer to the image.

Harry

Re: GUI GUIDER 1.9.0 : create project error "download is failed"

Loic128 — Tue, 18 Feb 2025 10:51:04 GMT

Hi @Harry_Zhang ,

Ok not working for me.

I will try to uninstall and reinstall.

Does it exists an offline version that don't need the network to run ?

Thanks

Re: GUI GUIDER 1.9.0 : create project error "download is failed"

Loic128 — Tue, 18 Feb 2025 12:55:05 GMT

Still the create project error "download is failed please check your network" after uninstall reinstall.

Can we configure the proxy setting somewhere in GUI GUIDER ?

Thanks

Re: GUI GUIDER 1.9.0 : create project error "download is failed"

Harry_Zhang — Wed, 19 Feb 2025 02:57:43 GMT

Hi @Loic128

I disconnected the network, and the project can still be successfully created.

Harry

Re: GUI GUIDER 1.9.0 : create project error "download is failed"

Loic128 — Wed, 19 Feb 2025 08:15:27 GMT

Hi @Harry_Zhang ,

Thank you for your support,

Maybe the first time after install it needs to download things when create project and not after ?

If I disconnected the network I have directly the error "dowload is failed please check your network".

If I don't disconnected the network I have this error after about 20secondes.

I try to add an exception in firewall but still not works.

Maybe a proxy configuration to set ? Where can I set proxy configuration ?

Thanks,

Re: GUI GUIDER 1.9.0 : create project error "download is failed"

Harry_Zhang — Fri, 21 Feb 2025 02:21:12 GMT

Hi @Loic128

I haven't set up a proxy.

Can you try to change to another network？

Harry

Re: GUI GUIDER 1.9.0 : create project error "download is failed"

Loic128 — Tue, 25 Feb 2025 10:54:13 GMT

Hi @Harry_Zhang ,

With another connection that do not have proxy it's ok, I successfuly create the first project.

After this first project creation, I can create projects with the connection that have proxy without issue.

I think what happened with proxy connection is that I can login in GUI GUIDER with the browser window but GUI GUIDER can't download the things he need at the first project creation.

Thanks