S32ds install fail，“Invalid offline response！”

[bestall100]

hello all，

        i am installing the S32 ds for arm V1.2，when i

use offline activation，it said:"Invalid offline response！"

what's the problem?and the xml was generated by nxp.com.

[stanish]

Hi,

Thank you all for your reports! 

We have published hot fix that should fix the offline activation problem.

Could you possibly check this link:

S32 Design Studio Offline activation issue hot fix 

Stan 

[bestall100]

hi all，

        i have installed ，but using on line，and the activation code was provided by NXP FAE。My code didn't work。i do not know why.

[pmz1]

I am having the same problem. While attempting an offline activation, all files are generated. I give the activation code provided by NXP. What is the solution to this?

[send0h]

in my case, it just because when i input activation code, i miss the letter '-'.

as far as mine, my activation is code C585-C849-4BA6-E5A3, i must input  code C585-C849-4BA6-E5A3 rather than  C585C8494BA6E5A3

[Alice_Yang]

Hello Paul,

Some activation codes now can not used , you can use the activation code

Stanislav offerd : (S32DS Fails to Install  )

37D6-B186-B306-B6AA

i just test it on my side , install S32DS for offline mode , it succeeded .

Also please refer to this guide to install S32DS for offline mode :

Offline activation on S32

Hope it helps

Alice

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[pmz1]

Hello Alice,

I have just tried the activation code you supplied with the same results. The installer fails with “Invalid offline response, ResponseType”. I have logged in as the Administrator and it produces the same result. At this point I do not know what else I can do. I hope you can help. There may be some Java or Microsoft update that is preventing the installation. There is not much I can do about this because our IT group has complete control on what updates are pushed on our machines. We are pretty locked down here in terms of computer configurations/settings.

Best regards,

Paul Zak

[Alice_Yang]

Hello Paul,

Yes, it need install the "Microsoft Visual C++ 2013 " when isntall S32DS on Windows :

Hope it helps

Alice

[pmz1]

Hello Alice,

My computer already has Visual Studio 2013 installed on it (hence VC2013 is present). When I run the S32DS installer I select the “Repair” option for the VC2013 redistributable. Is this correct?

Best regards,

Paul Zak

[Alice_Yang]

Hi Paul,

Yes, and please use the Activation  code :

37D6-B186-B306-B6AA

If you have internet , please select the online mode ,

you can also use the offline mode refer to the guide i mentioned .

BR

Alice

[pmz1]

Hello Alice,

I have tried the activation code you provided using offline activation and it failed with invalid response. I will try again this weekend to use the online method.

Thanks for your help so far.

Best regards,

Paul Zak

[evian]

It's taken me 1 week to install S32DS. Always the same error in the log file (3 PCs, 3 networks):

Install Uninstaller:      S32 Design Studio for ARM v1.2(Install All Uninstaller Components)

                          Status: ERROR

                          Additional Notes: ERROR - Error writing LaunchAnywhere components (Access Denied)

Eventually I used my colleague's license key and the install worked first time. It looks as though there was a problem with my license key.

[TomasPaez]

Hello,

Can you please add the entitlement ID you are using. You can get this from your web portal on SW Licensing & Support site.

Go to order history and look for the entitlement ID, must be named S32DS-IDE-ARM_XXXXX

Check this video on how to access to your licensing portal.

How to access software products and licenses|NXP

Regards