I cannot download MQX classic and 4.2.0.2 associated patch, although I have active account with sigh in

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I cannot download MQX classic and 4.2.0.2 associated patch, although I have active account with sigh in

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evgenyb
Contributor I

I cannot download MQX classic and 4.2.0.2 associated patch, although I have active account  with sigh in.

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1 Solution
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danielchen
NXP TechSupport
NXP TechSupport

Hi  Evgeny b :

Maybe you didn't log in for quite some time(not sure).  Your account state is inactive. 

We have reactive your account. It is OK  now. You can try it again.

Sorry for the inconvenience.

Regards

Daniel

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danielchen
NXP TechSupport
NXP TechSupport

Hi Evgeny:

Please visit the following page and click download.

MQX™ Classic Software Solutions|NXP 

pastedImage_1.png

Then click MQX RTOS v4.2 releases and patches

pastedImage_2.png

Then click download selected files. 

Regards

Daniel

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evgenyb
Contributor I

This picture I see and when I press to “Download” button

I got my account page instead of contents available for download,

This picture I placed below of the first image.

Thank you for advance,

Evgeny.

After I pressed download button.

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danielchen
NXP TechSupport
NXP TechSupport

Hi Evgeny:

I suggest you try this with another PC or another browser (IE, google chrome or other). If this problem still exists, could you please send your account to us,  post here or submit a new ticket.

Regards

Daniel

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evgenyb
Contributor I

Hi Daniel,

I tried from other PC and browser,

The result is same,

My account:

ID:evgeny_b@transway.co.il<mailto:evgeny_b@transway.co.il>

Pass: 2freescale2

Thank you for advance,

Evgeny.

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danielchen
NXP TechSupport
NXP TechSupport

I can reproduce your issue in my side. It seems an account issue. Let me check your account states tomorrow. I will update you when I have results

By the way, you can hide your pass  :smileyhappy:. 

For some confidential cases, you can submit a question.

https://community.nxp.com/docs/DOC-329745 

Regards

Daniel

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danielchen
NXP TechSupport
NXP TechSupport

Hi  Evgeny b :

Maybe you didn't log in for quite some time(not sure).  Your account state is inactive. 

We have reactive your account. It is OK  now. You can try it again.

Sorry for the inconvenience.

Regards

Daniel

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santiago
Contributor II

Hi, Daniel,

I have the same problem than Evgeny; please, can you reactivate my account?

Best regards

Santiago

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danielchen
NXP TechSupport
NXP TechSupport

Hi Santiago

OK, let me check this issue with administrator tomorrow, I will update you when I have results.

What is your account?

For some confidential cases, you can submit a question.

How to submit a new question for NXP Support 

Regards

Daniel

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keno
Contributor II

I'm unable to access MQX classic downloads as well.

How do I go about getting access to downloads for MQX 4.1, MQX 4.2, and the 4.2 patches?

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danielchen
NXP TechSupport
NXP TechSupport

Hi Ken

Please try below download link

MQX™ Software Solutions - Releases and Patches|NXP 

Regards

Daniel

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evgenyb
Contributor I

Thank you,

That seems OK.

Regards

Evgeny

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