Rapid IOT provisioning issue

Discussion created by paolog on Jul 31, 2018
Latest reply on Nov 27, 2018 by Uros Ribic

Hi! Just unboxed the toolkit and I have issues in trying to connect to it from both Android and Windows 10 using Bluetooth.


The unit is listed on the Android app, but provisioning is not giving any result, just stays there forever.


The unit is listed as Bluetooth device P6FB6 under Windows 10, but the web application doesn't show it.


Any suggestion?


Rapid IOT Toolkit version b167 acb, branch release 1.1.6

Android 6.0.1, Sony Z3 Compact

Windows 10 64bit, Chrome 68.0.3440.75


Aug 1. Just found out that the web application needs the toolkit to be connected to the cloud thru the phone app. So only issue is that discovery of the toolkit via BLE is not always working, sometimes the toolkit needs a reset, and this is not always working. And when it's finally found there's no way to connect to it. I will try with another phone if it has another version of Android.


Thank you for any help or suggestion you might have.