1. Log in or sign up for the NXP Community
2. Open NXP Modular IoT Framework
3. Click on "Actions" menu from top right and select "Join group" to participate in community support activities
4. You will immediately be joined to the group and be able to ask a question or start a discussion
The NXP Modular IoT Framework is a set of pre-integrated HW and SW components distributed as orderable physical HW and associated downloadable SW, documentation, etc.
For marketing information on the NXP Modular IoT Gateway/Framework please see:
A pre-integrated set of orderable HW and associated downloadable soft content is called an Integrated Development Experience (IDEx)
Please note that the soft portion of IoT IDEx's are NXP moderated downloads with controlled membership and can be accessed by members here:
If you are not a member of the IDEx download site, please indicate your interest in membership here by requesting a download:
And the team will follow up with you to confirm arranging access to the IDEx soft content.
Please note that IDEx soft content can be downloaded for review without purchase of the associated IDEx HW kit.
IDEx's are precisely defined and distributed.
The documentation for a respective IDEx clearly defines the content of the IDEx, the level of integration, and what is distributed as:
The recommended approach is to order a pre-integrated IoT HW Gateway/Framework kit.
The first IDEx available is the General Purpose IDEx.
Which will come with directions for how to access the SW and documentation in the box.
The IDEx documentation provides detailed guidance to:
All users are encouraged to use this Community for their support needs.
NXP and Volansys will focus their no cost support efforts via this Community on the latest IoT Integrated Development Experience (IDEx) and currently supported IDEx's.
No cost IDEx support includes:
How the integration's reference designs and production components are intended to be used as the starting point for your own connected products
Please let us know your use case(s) via this Community or offline and we will advise if the feature(s) you need are planned in an upcoming release.
NXP and Volansys are committed to providing comprehensive support to all users of the IDEx as noted.
Additional support is available to all users via the NXP commercial Pro Support and Services team.
Additionally available Support and Services can include:
Just ask us via this Community and we will follow up using the method which you indicate works best for you.